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Scams to Watch Out For
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Scam Defence 101
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Are You an Easy Scam Target?
Kenal Sebelum Kena
How to Defend Yourself
Did You Get Scammed?
This is how banks in Malaysia are working closely with Bank Negara Malaysia (BNM)
to combat financial scams together.
Strengthening banks' fraud detection rules.
To prevent potential scam transactions and promptly notify customers for verification.
Providing a 24/7 customer support hotline.
To ensure customers can easily contact banks to report scam incidents.
Allowing registration for only a single mobile or secure device.
To enable genuine transactions by the account holder and stop scammers from using a different device.
Adding verification and a cooling-off period for first-time enrolment of e-banking services.
To restrict online banking transactions for customers during this cooling-off period, so they'll have time to take action if their credentials are stolen.
Migrating from SMS one-time passwords (OTP) to a more secure authentication method.
To stop scammers from obtaining and erasing victims' SMS/OTPs with phishing malware.
News
Watch and Learn : Phishing Scam
Kenal Sebelum Kena - Protect yourself from falling for a Phishing Scam.
June 11, 2025News
Watch and Learn : Mule Scam
Kenal Sebelum Kena - Protect yourself from the dangers of lending your bank account to anyone
June 6, 2025News
Bank heroes save the day
At the #JanganKenaScam Bank Heroes Recognition Event 2025, Yusrina, Azmi, and Che Mazuriana of Maybank and Eldie of UOB were recently honored for their efforts to keep their clients safe from frauds. In accordance with bank regulation, only the workers' first names were disclosed.
March 26, 2025Brought to You by
